We're pleased that you are interested in selecting a RiverBend Adult Medicine or Pediatric primary care provider. We are confident that you will find the process very simple.
STEP 1. Search for a new doctor by choosing your top two. Search here.
STEP 2. Call our New Patient Line Line at 1-413-789-8000 schedule a visit and to confirm that the physician you have selected is accepting new patients.
STEP 3. Contact your insurance company to make the switch.
HNE: 413-787-4004 or 1-800-842-4464
BMC Health Net: 1-800-792-4355
Mass Health: 1-800-841-2900
(All insurance cards have a member services 800# on the back that you can call as well.)
STEP 4. Schedule a visit with your new doctor.
Below are some links to help you choose a doctor, and how our state-of-the-art electronic Medical Record (EMR) will ensure a smooth transition and the best care possible.
Thank you for choosing RiverBend for all your healthcare needs.